Limiting Attachment Size

You can limit the size of attachments that users can attach to a specific type of business object records, or globally for all business objects to which you can add an attachment.

Limiting Attachment Size for a Specific Type of Business Object

Using this method, you can limit the size and number of any attachments that users can attach to a specific type of business object (example: Incident). You set the attachment limit when you design the form from the attachment form control.

1.From the Configuration Console, select Build > Business Objects to open the Business Objects workspace.

2.Open the business object containing the form.

3.Select the Forms tab.

4.Open the form. See Using Forms.

5.On the left side, expand Other and highlight Attachments.

6. Drag the Attachments control from the list onto the form.

7.On the right side, highlight the Attachments control.

8.On the bottom left, select the Control Properties tab.  This pane lists the properties that you can define. See About the "Other" Form Controls.

9.To set limits, define the following properties:

Property Description
Max files The maximum number of files allowed to be attached to a record. For example, to have no more than ten files be attached, enter 10. Enter at least 1 to enable file upload.
Max files per upload The maximum number of files allowed to be uploaded at one time. For example, to allow only six files to be uploaded during a single upload, enter 6. Enter at least 1 to enable file upload.
Max single file size The maximum file size allowed to be attached. For example, to allow files of 2000 MB, enter 2000 in this field and MB in the Size in field.
Max summary files size The maximum file size allowed for the summary file. For example, to allow a summary file of 1 MB, enter 1 in this field and MB in the Size in field.

10.Select Save.

Users must log out and log back in to see the changes.

Limiting Attachment Size Globally

Limiting attachment size globally applies the limitation to all business object types to which users can add an attachment.

1.From the Configuration Console, select Build > Global Constants to open the Global Constants workplace.

2.Find the global constant named MaximumFileAttachmentSize.

If this global constant does not exist you will need to create it, see Working with Global Constants.

3.In the Value field, enter the size limit as a numeric value. This is the maximum size in MB applied to file attachments.

4.Select Save.

Users must refresh any record they have open to apply the newly configured attachment limit size.